Blue Sky Solar and Roofing Overview
About Blue Sky Solar and Roofing
Blue Sky Solar and Roofing is a licensed solar and roofing contractor based in Aurora, Colorado. Founded in 2014, the company has seen steady growth, generating in the region of $80,000 annually. In 2020, the company expanded its service area to include the State of Texas; however, they have still managed to maintain a compact team of fewer than 20 employees.
The company primarily aims its products and services at residential homeowners, basing its business model on generating new business through continued referrals and maintaining existing customer relationships. Despite being in existence for a far shorter amount of time than some of its competitors, Blue Sky Solar and Roofing has gained a strong online presence, having received more than 100 customer reviews.
Solar Panels and services offered by Blue Sky Solar and Roofing
Specific Solar Panels Offered:
Blue Sky Solar and Roofing do not provide any information on the specific solar panels they use; however, they do claim that their solar systems are carefully selected to provide a more efficient home that saves money.
Specific Types of Solar offered
Blue Sky Solar and Roofing offers its solar services to residential customers only.
Residential Systems: Blue Sky Solar and Roofing is a solar panel supplier and installer, focusing its attention on quality service delivery as a contractor. The company prides itself on installing custom solar power setups to achieve maximum efficiency from its systems.
As a full-service solar and roofing contractor, Blue Sky Solar and Roofing is able to offer its customers a variety of additional services in addition to its solar installation. This includes:
Battery Backup Storage: Blue Sky Solar and Roofing are able to provide battery storage systems that reserve excess solar energy, giving customers back-up power around the clock.
Electric vehicle charging stations: With the rapid adoption of electric vehicles, customers are able to have a charging station in their homes designed by Blue Sky Solar and Roofing’s qualified engineers.
Smart home energy management: Blue Sky Solar and Roofing brings smart home technology to its customers, allowing them to see how energy is used in their home and how to manage their home’s energy consumption efficiently.
Roofing Services: Blue Sky Solar and Roofing is well-versed in all roofing systems and offers end-to-end maintenance and restoration services for the following types of roofs:
- Asphalt roofs
- Concrete tile roofs
- Metal roof systems
- Wood shake Roofs
Blue Sky Solar and Roofing costs
Blue Sky Solar and Roofing looks at every customer’s current energy usage and determines how efficiently their home uses the energy they currently buy from the utility company before providing tailored energy efficiency solutions detailing how many solar panels it would take to generate the desired amount of energy.
The company requires conducting a consultation to provide an obligation-free quotation and does not advertise any prices online. Despite receiving a relatively large number of customer reviews, there is very little mention of the company’s cost of service or how they compare to competitor’s prices.
In the event of an insurance claim, Blue Sky Solar and Roofing offers to assist with each claim by maintaining communication with the insurance company throughout the entire process so that customers do not have to deal with the hassle.
Blue Sky Solar and Roofing legitimacy
Blue Sky Solar and Roofing is legit.
|Blue Sky Solar and Roofing has been registered with the Colorado Secretary of State since 2014 – ID # 20141020790.|
|The company is a certified NABCEP PV Installer #PV-100220-026322|
|Blue Sky Solar and Roofing also holds several additional industry-relevant accreditations, including with the SEIA and SEPA.|
In addition to the accreditations above, Blue Sky Solar and Roofing is also an active member of The American Solar Energy Society.
However, despite the impressive array of accreditations accumulated by the company, its BBB accreditation was revoked in 2022 due to failure by the business to adhere to the BBB requirements that Accredited Businesses need to meet and abide by.
Blue Sky Solar and Roofing Maintenance
The company does not say whether they offer any form of maintenance with its systems – meaning customers will either have to rely on third-party organizations to maintain their systems or ensure Blue Sky Solar and Roofing provides guarantees of maintenance.
Based on the customer reviews, there were three common issues mentioned relating to the company’s maintenance service. This included:
The use of subcontractors for maintenance services after installation indicates that the company may not conduct all of its own maintenance.
Difficulty in contacting the company after installation.
Miscommunication relating to the price of maintenance services.
Customer Service (Review Analysis)
Overall, the company has received mainly positive feedback from its customers, especially regarding the sales team that is mentioned regularly.
However, the negative reviews make up 12% (14 of 117 reviews) of the overall total, and a concerning number of these are related to poor communication after the sale and/or installation of the solar system. This heightens our concerns around the comments suggesting that after-sales care has not always met customers’ expectations.
Here is an example of one such review:
|“These guys will dupe you, take advantage of you, not help with the customer service of your system! They will not call you back!”, “They tried to double bill us and threatened to put a lien on the house if we didn’t pay a second time.”|
In addition, there are examples of the company seemingly accepting that its customer service levels have at times been poor, as illustrated in the response below: Here is an example of a response from the company to a customer that expressed dissatisfaction relating to poor communication:
|Response from the owner:
“Very sorry about the poor communication. Your feedback is heard. Please reach out to us, if you ever have any issues.”
The SolarEmpower View
Blue Sky Solar and Roofing seems to provide its customers with competitive prices and has assembled a strong portfolio of projects that vary in size and complexity. There are a few concerning trends among the negative reviews provided by customers, especially around ongoing maintenance standards and after-sales customer care.
SolarEmpower views Blue Sky Solar and Roofing among the better solar companies in Colorado and Texas based on cost; however, we do suggest that customers exercise caution when making a final decision as there is evidence that suggests that post-installation issues and maintenance are fairly common and customers have expressed discontent relating to how these issues were handled. These concerns are compounded due to the company having its BBB accreditation revoked.
|Cost: 8/10||Legitimacy: 6/10|
|Quality: 5/10||Customer Service: 3/10|