Apricot Solar LLC Overview
Apricot Solar is a California-based company offering solar designing and installation services. The small-size company was founded in 2020 and operates from its hub in Lincoln.
Apricot Solar focuses on working with homeowners during their installations; however, the company seems to struggle with maintaining positive customer satisfaction. The company has received dozens of negative reviews, including whole domains set up to question the company’s expertise.
Solar Services and Specifics
Apricot Solar does all the installation process for you, including the site surveying, paperwork, and installation. They also provide quality solar panels and other water heater products.
Specific Types of Solar Offered
Apricot Solar offers high-quality solar panels like LG, SolarEdge, and Panasonic.
Types of solar systems offered
Apricot solar offers grid-tied and off-grid systems. A grid-tied system is simple to install and maintain and can pay for itself through metering.
The off-grid system uses battery backup and generators for backup. Due to its complex backup, this system is expensive to install and maintain.
Other services the company offers include:
Rooftop mounting: Apricot Solar offers rooftop mounting for roofs with suitable designs.
Ground mounts: The company also does ground mounts when there’s space for ground mounts, and if the roof can only provide limited energy production.
EV Charging: Apricot Solar provides EV charging systems for clients with Electric cars.
Do note that despite Apricot Solar claiming to install these systems, there have been many negative reviews about outcomes, processes and issues!
Installation costs and process
Apricot Solar Costs
Apricot Solar’s customers reported contradicting information about the company’s service pricing. Most clients reviewed horrible experiences with the company terming its prices as valueless and inconsistent.
Similarly, most consider the company to provide poor value based on their unprofessional services and low-quality solar systems. Furthermore, Apricot Solar is said to have never offered any of the referral funds it promises.
Apricot Solar claims to offer financing options to its customers, including; zero down payment and zero-interest loans with long terms of at least 5 years. Based on the customers’ testimonials and our experts’ analysis, we do not recommend the company’s pricing.
One quite damning review we found went as follows: “Apricot must model the company after the Ponzi scheme. Aggressive, high energy, attentive and promises of great customer service that has your best interest in hand type of sales pitch. Once the sale is complete and they have your money, then you no longer matter.”
Apricot Solar’s legitimacy is questionable. Our experts couldn’t find any of its certifications. This is a significant concern that customers need to be aware of before deciding to work with them.
However, the company is transparent about its contact details. It has provided its address, email, phone number, and a contact form.
Apricot Solar has partnered with Freedom Solar, but this information is not published on their website. Also, the company claims to have partnered with Tesla and Panasonic, but some clients differ with these claims. There are also significant doubts surrounding Apricot’s customer service.
According to numerous customer reviews our experts trailed, Apricot Solar maintenance is poor. Most complained that the company takes a long time with many back and forths before completing the installations. Additionally, the company is hard to contact after installation.
Their previous clients termed their customer support unsupportive and hard to work with. They claimed that Apricot Solar doesn’t reply to emails or calls timely and do not take the necessary measures to help customers with faulty systems or other related issues.
The company claims to offer a 25-year warranty on its solar panels. However, some clients complained that the company doesn’t have a well-structured system warranty plan.
Apricot Solar has dozens of negative customer reviews about its maintenance. The company has complaints about neglecting customers after installations. Based on these reviews customers should be highly cautious before signing a contract.
The SolarEmpower View
Apricot Solar has several negative reviews on top of its legitimacy concerns. Customer testimonials indicate that the company’s pricing is unclear and that they do not provide proper maintenance and customer support. Therefore, we don’t recommend it for PV installations.
|📞Customer Service: 5/10