All Electric Construction & Communications LLC Overview
About All Electric Construction & Communications LLC
All Electric Construction & Communications LLC is a full-service electrical and solar installation company based in West Haven, Connecticut. Founded in 2005, the company specializes in all residential, commercial, industrial, and institutional solar projects throughout Connecticut and most of New England.
All Electric Construction & Communications employs between 25 – 30 staff and generates in the region of $3,5 million annually. Patrick Lewis owns the company, and it makes up just a part of a portfolio of companies owned by him. All Electric Construction & Communication’s subsidiary AEC Solar LLC specializes in solar installations and has branches in New York and Massachusetts.
Solar Panels and services offered by All Electric Construction & Communications LLC
Specific Solar Panels Offered
As a specialist electrical company, All Electric Construction & Communications does not mention the exact solar panels it uses in its installations; however, its subsidiary solar company AEC Solar LLC advertises being a SunPower Elite Dealer.
Our research shows that All Electric Construction & Communications uses the AEC Solar brand for its solar installation projects.
The company features the following solar system on the AEC Solar website:
- Built by SunPower and backed by the industry’s only complete-system warranty.
- Generates more power in less space with fewer visible parts for a minimalist design.
- Eliminates unnecessary hardware and utility boxes on exterior walls.
Specific Types of Solar offered
All Electric Construction & Communications and AEC Solar offer two main categories of solar systems: residential and commercial systems.
The company provides full-service solar system installation for all types of homes. Unlike most solar companies, AEC Solar design, engineer, and manufacture every system that bears the SunPower name.
The company’s experts do the legwork for each project, from determining whether each home is a good candidate for solar to matching the project with a suitable local solar installer.
AEC Solar’s state-of-the-art solar systems have helped organizations across the country substantially reduce their energy costs. Businesses that work with AEC’s solar divisions receive the benefit of years of experience in energy efficiency and solar and renewable energy engineering and construction.
The company offers commercial customers a unique 4D process, which entails the following:
- Site evaluation
- Financial reviews of the costs, incentives, tax advantages, and rates
- Engineers and designs the systems
- Provide or achieve financing if required
- System installation
- Secures the results and monitors the benefits and savings
- Assist businesses in promoting the Green Image
As a full-service electrical company, customers of All Electric Construction & Communications, and its solar subsidiary, are also able to access a variety of electrical services. This includes:
|UPS Backup Power systems
|Security, Video & Fire Protection systems
|Whole building lighting control & dimming
|Whole building surge protection
|Landscape lighting design & installation
Installation costs and process
The company does not provide its exact pricing online. Upon requesting a quotation, the company will schedule a free, on-site estimation for their service.
All Electric Construction & Communications offers to provide its customers with strategies to help them maximize tax credits, rebates, and additional savings. The company also offers various financing options, including purchasing, loaning, and leasing options.
Existing customers can also take advantage of the company’s referral program, where they can earn $500 for every successful referral to the company.
There was no mention of the company’s pricing in the customer reviews; therefore, we cannot conclusively determine how the company’s cost compares to its competitors.
All Electric Construction & Communications LLC is legit. Here are some of their accreditations
|All Electric Construction & Communications LLC has been registered with the Connecticut Secretary of State since the 16th of December 2005 – SOS ID # 0842815.
|The company is a licensed Electrical and Other Wiring Installation Contractor – ID # 238210.
|All Electric Construction & Communications opened its subsidiary company, AEC Solar, in 2015 – SOS ID# 1182723.
|The company’s work portfolio consists of projects for several global business names, including Oracle, Comcast, and Orchard Commercial.
In addition to the accreditations above, AEC Solar possesses several industry-relevant partnerships and memberships, including with SEAI, SunPower, and The US Green Building Council.
The owner, Patrick Lewis, is also the current President of the Connecticut Chapter of the National Electrical Contractors Association (NECA).
- The SunPower PV systems installed by the company are covered by 25-year warranties.
- The SunPower Equinox™ system is backed by the only home solar warranty that covers the entire system (not just the panels).
- The company also provides a workmanship warranty for 25 years.
The company mentions that it partners with a nationwide network of certified solar installation contractors. This indicates that not all installation and maintenance services are conducted by the company’s in-house staff.
All Electric Construction & Communications has only one customer review online; however, we dug a little deeper and identified that AEC Solar has received 40 verifiable customer reviews.
Among the customer reviews were 5 customers that provided the company a rating of fewer than 3*. Three of the five negative reviews were regarding poor customer service post-installation. Here is an example:
|“Big mistakes were made during the planning phase. The site survey was a blunder. Customer service has been all talk and no action since my system was finally commissioned in March, 2021 after a December, 2020 install. Install crew was top notch. Sales rep was excellent.”
Customer service (review analysis)
Aside from the handful of poor customer reviews received, the other 35 of 40 customers provided AEC Solar perfect 5* ratings, with several customers expressing immense satisfaction with the company’s products and service.
Here is an example of a review where the company went above and beyond its basic duties to help a customer:
|“My salesman Brent worked really hard to secure a loan for my solar panels. I was denied a few times because of my credit score, but I kept working on my credit score and Brent never gave up on me. He kept trying different loan companies and finally I was approved! Everyone was very professional and worked hard and very efficient and my solar panels have recently been installed. I am a very satisfied customer”
The SolarEmpower View
Based on our research, SolarEmpower views All Electric Construction & Communications LLC as part of the higher-tier solar and electrical companies. Overall the company seems to offer good quality solar services to its customers, which is evidenced in the customer reviews of its solar subsidiary.
We suggest that customers discuss the availability of contractors in their area with the company beforehand to ensure that sufficient resources are available to complete the project timeously and for possible ongoing maintenance services as well.
|Customer Service: 8/10